We may have progressed as a services economy in recent years, thanks to the I.T., B.P.O and K.P.O sector as well as other service industries like Aviation and Cellular telephony, but when it comes to actually serving the customers, the ground reality is very different. There are plenty of experiences my friends and I have [...]
Archive for May 22nd, 2007
The truth behind the Customer Relationship in India…
Posted in Uncategorized on May 22, 2007 | Leave a Comment »
Internship ends….
Posted in ICFAI on May 22, 2007 | Leave a Comment »
Ok so it’s finally over. I gave my final viva yesterday to my faculty guide. It was informal and frankly…a formality. I suspect he hasn’t read my final report and wont be reading it. That was evident from the talk we had. So it was just a question of briefing him on what I’ve done [...]
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